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      How to Fix the 503 Error in WordPress


      Server errors can be incredibly frustrating, primarily because it isn’t always clear what’s causing the problem or how you can fix it. The 503 Service Unavailable Error generally means that your server has run out of resources. However, why this is occurring may vary.

      For the most part, a 503 Service Unavailable Error happens because WordPress uses too much memory or because your hosting service is experiencing unanticipated issues. As such, the problem can be resolved by either reducing the amount of memory your site is using or upgrading the resources available on your hosting account.

      This article will look at the 503 Service Unavailable Error, why it occurs, and what problems it can cause. Then we’ll walk through how to troubleshoot and fix it. Let’s get started!

      What Causes the 503 Service Unavailable Error in WordPress

      It’s important to note that this isn’t a WordPress-specific error. It may occur before WordPress has even had the opportunity to start running.

      A 503 Service Unavailable Error typically means your web server ran out of the resources it needs to display your website. This can be frustrating because the error message is extremely vague and doesn’t convey the source of the issue.

      Like an application on your computer, a website requires a certain amount of resources to run. For example, it needs memory, processing power, and hard drive space. This is true no matter what type of hosting you have.

      With that in mind, here are some common causes of this error:

      • Your WordPress site is consuming an unusual amount of resources because a plugin or theme may be operating incorrectly. This is because each plugin that you run demands additional resources.
      • You’re experiencing unusually high volumes of dynamic traffic on your website. If many people are visiting your site at once, your resources are being consumed much faster than they ordinarily would be. The good news is that you can avoid slow loading times and prepare yourself for higher traffic levels in advance.
      • Your web server could be experiencing difficulties of its own. If your web hosting service recently upgraded its software, for instance, your site might not be properly configured or optimized. As a result, your web host might need to restart one or more server processes before you are able to see performance improvements.

      Regardless of the root cause, the 503 Service Unavailable Error is not something that you can ignore. Unless it’s a host-level problem, the error won’t resolve itself, and it will likely create significant issues for your site and visitors.

      Why the 503 Service Unavailable Error Can Cause Problems for Your Site

      When a server-side issue like a 503 Service Unavailable Error pops up, it can be hard to know what you’re dealing with. Every circumstance is different. For example, sometimes, the site might work intermittently. On other occasions, specific pages may go down (the most resource-intensive ones), or your site may stop working entirely for a longer period.

      Here are a few problems that a 503 error may cause for your business:

      • Your visitors will not be able to view your site.
      • Search engines won’t be able to read (and therefore rank) your site.
      • Your site’s utilities (such as security scanning) won’t run properly or at their scheduled times.

      Overall, a 503 Service Unavailable Error makes it difficult for both you and your visitors to use your site. Fortunately, it’s an error that can be easy to fix.

      How to Fix the 503 Service Unavailable Error in WordPress (4 Methods)

      The harsh reality is that all sites will go down occasionally, if only for maintenance. Therefore, it is suggested that you check with your hosting service for any known downtime reports or maintenance windows before you start troubleshooting any 503 Service Unavailable Errors that you may be seeing.

      Your web host’s servers may be down due to a planned service outage or an unplanned emergency. In that situation, all you’ll need to do is wait until your server is back up and properly configured. Then, if the server begins working again and your site is still down, you can attempt to manually reboot your service to see if that resolves the issue.

      Should that not work, you may need to start troubleshooting yourself. Here are some useful strategies you can try.

      1. Turn Off Your Plugins

      All plugins modify the way that a WordPress site works. Some of them only affect a few elements of a single page, while other plugins dramatically alter your entire site’s functionality.

      When it comes to plugins, you might be facing one of two problems. First, you may have recently installed a new plugin that utilizes too many of your server’s resources. Alternatively, you could have too many plugins running overall, and the newest plugin just so happens to be the one that has tipped the scales.

      The bottom line is if you’ve recently installed a new plugin, you may need to deactivate it. To do this, you can go to your WordPress dashboard.

      WordPress plugins page

      Go to Plugins > Installed Plugins. Then click on Deactivate next to the plugins that you suspect may have caused the issue. After that, try checking your site again to see if that has cleared the 503 error.

      Of course, there’s a good chance that you might not be able to log in to your WordPress admin area because of the 503 error. If that’s the case, you’ll need to try an alternative method.

      What you’ll need to do is access your site via Secure File Transfer Protocol (SFTP). First, download and open an SFTP program such as FileZilla.

      Filezilla

      Next, connect to your WordPress site using your hosting service’s login information:

      FileZilla FTP Connection

      Then, click on the wp-content directory, and find the plugins folder.

      FileZilla

      Rather than outright deleting the plugins, it is suggested that you try renaming the directory itself. Finally, refresh your site to see if doing all of this has made a difference.

      If removing or renaming your plugins doesn’t change anything, they probably aren’t what is causing this issue. You will need to activate your plugins through the WordPress admin page or by renaming the directory back to ‘plugins’ in your SFTP client.

      It is important to note that regardless of the outcome of these tests, you should always take care when managing your plugins. Ideally, you should only have as many as you strictly need.

      Unfortunately, a large number of third-party themes will come with a number of plugins to support both their design and functionality. You should be mindful of this when choosing a new look for your site.

      Common culprits of the 503 Service Unavailable Error are high-resource plugins for security and malware protection. These tend to use a ton of resources because they are constantly scanning the files on your server. However, that doesn’t mean they aren’t important. On the contrary, they are often quite essential.

      2. Change Your Theme

      If you’re still experiencing issues with your site, your theme may be at fault, as it radically changes the way your site functions. Themes are often powerful enough to turn a plain blogging site into a full-blown news magazine.

      Since a theme can make such dramatic changes to how a website functions, it can also greatly increase the site’s resource consumption. To determine whether your theme is what’s causing the error, you can revert back to a default core WordPress theme, such as Twenty Twenty-Two.

      WordPress Twenty Twemty-Two theme

      WordPress releases a new default theme almost every year. These themes tend to be a stripped-down design that showcases current WordPress features. They also end up being less resource-intensive than most other themes.

      To change your theme to one of these options, navigate to the WordPress dashboard. Then go into Appearance > Themes to select and activate your preferred theme.

      If you no longer get the 503 error after completing this test, then you’ve discovered the problem. Third-party themes can consume too many resources because of custom code or recent updates that weren’t properly configured. You can resolve this issue by permanently switching your theme.

      As with plugins, you can also remove a WordPress theme through SFTP if you can’t access your dashboard. You will simply need to navigate to the /[domain]/wp-content/themes directory and delete the theme you want to remove. You can also rename the theme if you wish to save it for later.

      3. Reinstall WordPress

      If turning off your plugins and resetting your theme doesn’t work, you may need to reinstall WordPress. Typically, you will only need to resort to this option if a file in WordPress core has become modified (which it should never be) or corrupted.

      If this is the case, you don’t have to worry about losing your data. WordPress stores your uploaded files on the server, and the rest of your information is safely housed in your site’s database. Therefore, you can reinstall WordPress core files specifically to try and resolve your issue.

      Still, you may want to back up your files with your host before making any major changes. Every hosting service has its own backup tools. You’ll want to create a current backup or snapshot of your hosting account that you can restore later to ensure that you don’t lose any of your content or images.

      The easiest way to reinstall WordPress is through the dashboard. Go to WordPress > Dashboard > Updates. Then click on Re-install Version 5.9 (or whatever version happen to be running):

      WordPress 5.9 update

      WordPress will reinstall itself on its own. Once it’s done, refresh your site and see if that’s made a difference.

      If you can’t access your WordPress dashboard, you can also manually reinstall WordPress via SFTP. First, you’ll need to download WordPress directly from WordPress.org.

      WordPress.org

      Then, unpack the .zip file for WordPress.org. 

      Next, open FileZilla or another SFTP solution and make sure it’s connected to your WordPress site. Upload your freshly downloaded WordPress files to your WordPress directory.

      Your new WordPress files should completely replace everything in the old WordPress directory. In general, it’s a good idea to check your site’s performance after every major change.

      4. Upgrade Your Hosting Service

      Finally, if none of the previous steps worked, it may be time to accept that your site has outgrown your hosting plan’s capabilities. It might be time to look into managed WordPress hosting.

      WordPress hosting

      This may also be true if you find that a non-negotiable theme or plugin is causing the issue. With better hosting and more resources, you can still use the plugins and themes you initially wanted. Hopefully, you’ll also encounter fewer 503 errors moving forward.

      WordPress hosting can provide you with some of the following services:

      • Built-in caching. This means the server stores a snapshot of your website, so it doesn’t have to constantly serve dynamic content to your visitors. The better the caching is, the fewer resources your site should consume.
      • High-performance resources. The more powerful the server is, the more resources your site will have. A strong server will have fast processing, plenty of memory, and enough hard drive space for your site and its files.
      • WordPress-specific support. A hosting service made for WordPress will be tailored to and optimized for its unique needs.
      • Managed services. A managed hosting service will monitor many maintenance elements of your website for you, from backups to site speed tests. You may even get support to help you work through 503 Service Unavailable Errors.
      • WordPress migration. You’ll usually need to transfer your files and import your database to the new provider to switch hosts. Therefore, a web hosting service that provides hands-on support for WordPress migration is ideal.

      If you’re tired of receiving regular errors, upgrading your web hosting may be the answer to your problems. Additionally, you’ll be able to benefit from a whole suite of convenient features.

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      How to Fix Other Common WordPress Errors

      Want to learn how to fix other technical issues on your WordPress website? We’ve put together several guides to help you troubleshoot some of the most common WordPress errors:

      Check out our WordPress Tutorials section if you’re looking for tips and best practices for running a WordPress site. A collection of expert-written guides, it’s designed to help you navigate the WordPress dashboard like a pro.

      Error Resolved

      The 503 Service Unavailable Error can be frustrating to deal with, but troubleshooting it is pretty straightforward. This error occurs when your site consumes too many resources for the server to handle.

      If you encounter this problem, you can try the following strategies to fix it:

      1. Turn off your plugins.
      2. Change your theme.
      3. Reinstall WordPress.
      4. Upgrade your hosting account.

      Sometimes your WordPress site just needs more power. Our DreamPress Managed WordPress Hosting accounts have everything you need to launch a high-traffic website. Contact us today to learn more about our WordPress migration services and hosting plans.

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      How to Fix Common SSL Issues in WordPress (5 Key Solutions)


      A few years ago, Google announced that it would begin flagging websites that don’t have a Secure Sockets Layer (SSL) certificate installed. While setting up an SSL certificate tends to be pretty straightforward, you may encounter some errors in the process.

      The good news is that many of these errors have simple fixes. Therefore, if you run into a problem when trying to move a current WordPress site to SSL, there’s no need to panic. All it takes is a little troubleshooting to get your site working properly (and securely) in no time.

      In this post, we’ll start by discussing the importance of SSL certificates on your website. Then we’ll provide you with a list of five common SSL issues and show you how to fix them on your WordPress site. Let’s get started!

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      An Overview of SSL (And Why It’s Important)

      SSL enables you to ensure that your website delivers a secure connection via Hypertext Transfer Protocol Secure (HTTPS) protocol. In a nutshell, this is the updated, secure version of HTTP. Since it’s encrypted, HTTPS increases the security of any data that is transferred.

      Installing an SSL certificate on your WordPress site is important for several reasons. For starters, it enables the web server and browser to communicate over a secure connection.

      Moreover, SSL/HTTPS can help prevent security breaches that can compromise not only your personal information but your customers’ as well. For this reason, Google now penalizes sites that don’t have an SSL certificate.

      For example, it may display a “not secure” or “your connection is not private” warning message to users who try to access the site.

      A “Your connection is not private” warning message in Google Chrome.

      The exact wording of the message may vary depending on the browser you’re using, but the concept is the same. Ultimately, this can hurt your engagement. Additionally, it can hamper your Search Engine Optimization rankings.

      Finally, not having SSL properly configured can also limit what type of site you’re able to run. For instance, if you want to start an online store, you’ll need SSL/HTTPS encryption to accept online payments via gateways such as Stripe, PayPal, and Authorize.net.

      How to Fix Common SSL Issues in WordPress (5 Key Solutions)

      Now that we understand a little more about what SSL/HTTPS is and why it’s important, let’s get into the issues that can come from it. Below are five of the most common SSL problems in WordPress and how to resolve them.

      1. The NET::ERR_CERT_INVALID Error

      If you’re a Google Chrome user, one of the most common issues you might run into is an error message that reads “NET::ERR_CERT_INVALID.”

      A CERT: ERR_AUTHORITY_INVALID error message in Chrome.

      This can happen in other browsers, too, though the message may differ slightly. In any case, it simply means that the connection to the site is not secure.

      If you have an SSL certificate installed on your site, this likely means something is wrong with the settings or configuration, and therefore the browser cannot read and accept it properly. When this is the case, there are a few steps you can take.

      First, you’ll want to make sure the certificate is assigned to the correct domain or subdomain. Next, you’ll need to check that your certificate is not expired. You can do this by clicking on the padlock icon to the left of the browser address bar.

      Details of the certificate will appear, and you’ll want to make sure it says “Valid.” If it says “not valid,” you’ll need to renew it as soon as possible through the issuing provider, also listed here.

      If you installed the certificate yourself, you could try reinstalling it. However, you may want to use a different provider this time, as your browser may not recognize the issuing authority of your current certificate. We recommend using Let’s Encrypt.

      The Let’s Encrypt website.

      Finally, if the certificate is assigned to the correct domain and is updated, you may want to contact your hosting provider. If they installed the certificate, they might know what steps to take to resolve the issue.

      2. Mixed Content Errors

      Another common type of error you may encounter when moving to SSL is mixed content warnings. In a nutshell, this is what happens when images, scripts, or stylesheets on your site load while using the old, unsecured HTTP protocol. In other words, some of your WordPress content is secure while other parts aren’t.

      There are two methods you can use to fix mixed content errors. The first is to use a plugin such as Really Simple SSL.

      The Really Simple SSL plugin.

      Once you install and activate the tool on your website, you can locate the plugin settings by navigating to Settings > SSL.

      The Really Simple SSL plugin settings in WordPress.

      However, you don’t need to take any further action to fix the mixed content errors. The plugin automatically does that upon activation.

      The second method you can use is to manually fix the warnings. To get started, you can navigate to Settings > General in WordPress.

      Under WordPress Address (URL) and Site Address (URL), check to make sure that the URLs are using “https.”

      The WordPress General settings screen.

      After you save your changes, you can install the Better Search Replace plugin.

      The WordPress Better Search Replace plugin.

      With this tool, you can easily search for, find, and replace old URLs within your WordPress database. Once you activate it, you can navigate to Tools > Better Search Replace.

      The Better Search Replace plugin settings.

      In the Search for field, you can add your website URL with “http” at the beginning. Then, add “https” to the Replace with field.

      When you’re done, save your changes. Now the mixed content errors should be gone when you refresh your site.

      3. Too Many Redirects

      Another SSL issue you may run into is the too many redirects error. This might happen because WordPress lets you enforce SSL/HTTPS for the admin area of your site.

      To resolve this error, you’ll need to edit your wp-config.php file. You can locate this file by using a Secure File Transfer Protocol (SFTP) client like FileZilla or the file manager in your web hosting account.

      If you have a DreamHost account, start by navigating to Websites > Files in the sidebar. Then, locate your domain and click on the Manage Files button.

      Accessing the file manager in your DreamHost account

      This will take you to the file manager. To access your site’s directory, you’ll need to open the folder labeled with your domain name. Inside it, you’ll find the wp-config.php file.

      If you’re using FileZilla, the first step is to connect to your WordPress site. If this is your first time using the FTP client, you’ll need to obtain your credentials from your web host. Once connected, locate the wp-config.php file in your site’s directory.

      Locating the wp-config.php file in FileZilla.

      Open the file and insert the following snippet of code:

      define('FORCE_SSL_ADMIN', true);
      
      // in some setups HTTP_X_FORWARDED_PROTO might contain
      
      // a comma-separated list e.g. http,https
      
      // so check for https existence
      
      if (strpos($_SERVER['HTTP_X_FORWARDED_PROTO'], 'https') !== false)
      
             $_SERVER['HTTPS']='on';

      Note that you should add this at the bottom of the file, right before the line that reads, “That’s all, stop editing! Happy blogging.” When you’re ready, save your changes and close the file.

      4. HTTP to HTTPS Redirect

      By default, WordPress won’t automatically redirect your site from HTTP to HTTPS. Instead, you’ll need to tell it to do so. In some cases, you can use a plugin such as Really Simple SSL.

      However, you can also manually configure the HTTP to HTTPS redirect by editing your .htaccess file. Again, you can do this via SFTP or the file manager in your hosting account.

      Locate and open the .htaccess file, then add in the following code:

      <IfModule mod_rewrite.c>
      
      RewriteEngine On
      
      RewriteCond %{HTTPS} off
      
      RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
      
      </IfModule>

      Remember to save your changes when you’re done. If you’re not comfortable editing your site’s files, we recommend using a plugin or contacting your hosting provider for assistance.

      5. A Name Mismatch Error

      A fifth common SSL issue you may run into is the name mismatch error, which we briefly touched on earlier. This occurs when your domain name listed in the SSL certificate does not match the browser URL. This normally happens when you purchase a certificate from a third-party seller.

      To fix this error, you’ll simply need to add the following code to your .htaccess file:

      <IfModule mod_rewrite.c>
      
      RewriteEngine On
      
      RewriteCond %{HTTPS} off
      
      RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
      
      </IfModule>

      Save your changes when you’re done. Then, when you revisit your WordPress site, you should no longer see any SSL error messages.

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      How to Fix Other Common WordPress Errors

      Do you want to learn how to resolve other technical issues on your site? We’ve put together several guides to help you troubleshoot some of the most common WordPress errors:

      Check out our WordPress Tutorials section if you’re looking for tips and best practices for running a WordPress site. This is a collection of expert-written guides designed to help you navigate the WordPress dashboard like a pro.

      Conclusion

      Adding an SSL certificate to your WordPress website is essential. This will help you ensure that your content is accessed via a secure HTTPS connection. However, setting one up can cause a variety of issues.

      In this post, we discussed five common SSL errors and showed you how to resolve them:

      1. The NET::ERR_CERT_INVALID error. This suggests that your certificate needs to be renewed or reinstalled.
      2. Mixed content errors. You can fix this manually or with a plugin such as Really Simple SSL.
      3. Too many redirects. You may be able to resolve this issue by adding code to your wp-config.php file.
      4. A WordPress HTTP to HTTPS redirect. You can configure this manually via your site’s .htaccess file or by using a plugin such as Really Simple SSL.
      5. A name mismatch error. This happens when the certificate domain and browser URL do not match, in which case you’ll need to add code to your .htaccess file.

      Do you need help choosing and installing an SSL certificate on your WordPress site? When you use DreamHost as your hosting provider, this is an effortless process. Check out our DreamPress plans to learn more!



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      How to Fix the “WordPress Keeps Logging Out” Problem (8 Methods)


      WordPress is the most popular Content Management System (CMS) online, with an estimated 62% of the CMS market share. Despite this, it isn’t perfect and can trigger some issues. For example, you may need to deal with the “WordPress keeps logging out” problem.

      Fortunately, there are many ways to ensure that being automatically logged out doesn’t happen so often. You can troubleshoot the problem by trying various possible solutions, such as clearing caches and disabling plugins. It can be a long process, but eventually, you can find out what is causing the issue.

      In this article, we’ll look at the most common reasons why WordPress keeps logging out. Then we’ll explore eight methods you can use to solve the issue. Let’s get started!

      Why WordPress Keeps Logging Out

      WordPress requires you to enter your username and password when you want to access your website’s dashboard. This system prevents unknown users from reaching your website and potentially stealing your data.

      However, when working on your website, you’ll likely want to keep your administrator dashboard open. If WordPress keeps logging you out, it can become frustrating to continually sign in to access your content.

      There are various reasons why WordPress might log you out, such as:

      • Cookies with outdated information
      • Cached files with old data
      • An improperly configured WordPress site address
      • Faulty plugins or theme files

      We’ll address each potential cause for the “WordPress keeps logging out” problem in our walkthrough. We’ll also explore fixes for each scenario.

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      How to Fix the “WordPress Keeps Logging Out” Problem (8 Methods)

      There are multiple ways to fix the “WordPress keeps logging out” problem. We’ll start by addressing the easiest ones and work our way up to the more complex methods.

      1. Clear Your Browser’s Cookies

      You can start by clearing all of the existing WordPress-related cookies from your browser. Cookies store information from previous browser sessions, such as login details and personal data. However, if they hold onto outdated data, they can trigger the logging out error.

      The process is similar with all major browsers. However, we will show you how to do it in Chrome.

      Go to the WordPress site URL in question, and click on the padlock icon to the left of the URL bar. You will then see a small box pop up.

      Clearing browser cookies for a particular site.

      As you can see, the browser says there are 19 cookies stored in the browser for this domain. To remove them, click on Cookies, and you will see another popup box.

      Viewing cookies in use for a website in your browser.

      Highlight the domains shown in the Allowed box and click on Remove at the bottom. When the domains disappear, select Done to save your changes.

      Now restart your browser and try logging into WordPress again. A new cookie will be set if you click on the Remember Me box.

      To find out how long until Chrome expires the cookie, just go to the Settings menu again. You can access it by clicking on the three vertical dots in the top-right corner of your browser.

      Accessing browser settings with Google Chrome.

      In the settings, click on Privacy and Security in the left-hand sidebar. On the right-hand side, you will then see an option called Cookies and other site data. Select it.

      Accessing browser privacy and security settings in Google Chrome.

      Scroll down the page until you see “See all cookies and site data.” Click on it.

      Seeing all cookies and site data in Google Chrome browser settings.

      You’ll now get a list of all the cookies on your computer. Use the search box at the top to find the one you’re looking for. Just type in the domain, and Chrome will show you what it has in storage.

      Clearing all cookies and site data in the Google Chrome browser settings.

      Click on the first result, and you’ll get a list of each cookie. Select the cookie name and scroll down right to the very bottom, where you will see the expiry date.

      Viewing the cookie expiry date in Google Chrome.

      As you can see, this cookie is valid for just over three months. It even includes the expiration time, so you know when your cookie will need a replacement.

      2. Clear Your Browser’s Cache

      If the logging out problem persists, it’s time to check your cache. A cache is a saved version of a website. Your browser uses this method to store information so pages will load faster when you next visit the site.

      However, if the page is cached in the browser along with an expired cookie, it will likely keep logging you out. As such, you’ll need to clear out the stored information.

      Again, clearing a cache is very similar with all major browsers, so we will focus on the most popular option: Chrome. Go to Chrome’s settings by clicking on the three vertical dots in the top right corner of the browser.

      When the menu drops down, choose More Tools > Clear Browsing Data.

      Clearing browser data in Google Chrome.

      Choosing Clear Browsing Data brings up this box:

      Clearing cached images and files in Google Chrome.

      Tick Cached images and files and click on Clear data. When the box disappears, restart your browser. As you can see, you can also remove the browser cookies using this method.

      3. Check Your Browser Settings

      The logging out problem can also come from your browser settings. For example, if your browser forces cookies to expire, it will forget your login information. Therefore, it will require you to log back in continuously.

      You’ll need to reaccess your browser settings as you did in the first step of this tutorial. Navigate to Settings > Privacy and Security > Cookies and other site data. Here, you can see if any cookies are blocked or enabled.

      General settings for cookies in Google Chrome.

      For example, you can see cookies are disabled during Incognito mode in our browser. However, there are also Block third-party cookies and Block all cookies options. If either of these are enabled, they could be interfering with your WordPress session and logging you out.

      If this is the case, select Allow all cookies by clicking on the button next to it. Now your browser will save the cookie for your WordPress login session.

      4. Clear Your WordPress Site’s Cache

      If you’re using a WordPress caching plugin, this add-on could be at fault. For example, it could be storing an outdated version of your site, triggering the “WordPress keeps logging out” problem.

      Site caches can be handy to have, especially if you have a high-traffic website. Still, they have the potential to cause problems down the line.

      If you have a site caching solution installed, there is usually an option in the WordPress dashboard to clear the cache with one click. It sits in the top menu and generally says Delete Cache. [a][b][d](Note: If you are using the Proxy Cache Purge plugin, you will also see this option, but deleting its cache will not fix the logging out issue.)

      The Delete Cache button in the WordPress admin dashboard.

      Once you click on this button, WordPress will direct you to your caching plugin. You can then click on Delete Cache or the specific control button for your software.

      The plugin may also ask you to confirm your choice or choose specific cache elements to purge. You can clear all of the stored items. When you reload your WordPress site, it will automatically generate a new cache.

      5. Double-Check Your WordPress Site Address

      In your WordPress site settings (under General), you can set the site URL to either “http://www.yourdomain.com” or “http://yourdomain.com”. Some people prefer not having “www” before their domain name for branding reasons or to make their URLs easier to type.

      The WordPress address URL and site address URL.

      However, if these two addresses don’t match, WordPress may see the discrepancy and log you out by default. So, you’ll need to solve the issue to prevent the “WordPress keeps logging out” problem.

      To fix the discrepancy, you’ll need to edit your wp-config.php text file. This document contains vital information for your WordPress website, such as its database connection details.

      You can access this file using a Secure File Transfer Protocol (SFTP) client. One of the most popular options is the free FileZilla program. If you’re a DreamHost customer, you can also use our secure WebFTP program.

      Start your SFTP client and look for the wp-config.php file. You can find it in the root directory of your domain.

      Open the file and paste the following code into it. You’ll want to swap out the example text for your own domain names:

      define( 'WP_HOME', 'http://example.com' );
      
      define( 'WP_SITEURL', 'http://example.com' );

      Now save the file and close your SFTP client. After that, you can go back to your WordPress dashboard to check if the problem is resolved.

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      6. Disable and Re-enable WordPress Plugins

      Still no luck fixing the “WordPress keeps logging out” problem? Not to worry, there are a few more things you can try. The next troubleshooting step is checking for a plugin conflict.

      A plugin is an add-on that you have installed on your WordPress site. You may have sourced it from the Plugins section on your site or through the WordPress plugin directory.

      However, many plugins use cookies to function on your site. If these cookies have expired, they might trigger the logging out problem.

      Additionally, poorly-coded plugins could interfere with your WordPress site. As such, you’ll need to identify if any add-ons are causing login or logout issues.

      If you only have a few plugins, this will be an easy process. However, if you have many add-ons, this is going to take a while!

      You can deactivate plugins by heading to Plugins > Installed Plugins in your WordPress dashboard.

      Accessing plugins from the WordPress dashboard.

      Tick the box next to Plugin and access the drop-down Bulk actions menu. Choose Deactivate and then Apply. This process will deactivate all your plugins.

      Deactivating plugins in bulk can help with the "WordPress keeps logging out"problem.

      Now you’ll need to reactivate each plugin and test to determine if it is the issue. You can do this by enabling them one at a time, logging back into your WordPress dashboard, and checking to see if they trigger the problem.

      If you find the culprit, you’ll want to delete it from your website. You may even want to contact the relevant developer to let them know their add-on is functioning incorrectly.

      However, suppose the logging out problem prevents you from accessing your Plugins dashboard. In that case, you can complete the process with an SFTP client. First, you’ll need to open up your website’s wp-content folder and look for Plugins.

      Accessing the wp-content folder from an SFTP client.

      Deactivate all your plugins by renaming the folder to something like “plugins_old”. Then you can navigate back to your WordPress dashboard and follow the manual process we described before.

      7. Check for Theme Conflicts

      The next possibility is a poorly-coded theme. WordPress has many high-quality themes available.

      However, as an open-source CMS, any developer can create a theme. Therefore, a poorly-coded one can slip through the cracks. It can then cause issues on your site, such as the “WordPress keeps logging out” problem.

      Every WordPress installation comes with the pre-installed Twenty Twenty-One theme. So you can quickly and easily check for a theme conflict by reverting your site to this default option. Then, you can determine if your previous choice was causing the logging out issue.

      To switch themes, go to Appearance > Themes in your WordPress dashboard. You will then see your available options, including the Twenty Twenty-One theme.

      However, if you deleted this theme, you can reinstall it for this tutorial. Type the name into the search box and select Twenty Twenty-One.

      Accessing themes from the WordPress dashboard.

      Mouse over the Twenty Twenty-One theme and click on the Activate box that appears.

      Switching to the default Twenty Twenty-One theme could help with the "WordPress keeps logging out" problem.

      The site will now switch to the Twenty Twenty-One theme. Now log out and back into WordPress and see if that fixed your problem. If it does, you might want to think about changing your theme to something else.

      To avoid installing poorly-coded themes, you can read the reviews from other users. Just go to the WordPress theme directory and search for the name of the theme.

      On the right-hand side, you’ll see the theme’s star rating, which will give you a quick overview of its popularity.

      The star rating for a WordPress theme.

      Now click on the See all link at the top to read the reviews.

      Reviews for WordPress themes.

      You should also continually monitor your Updates section in WordPress to see if your theme has a new version available. Doing this will ensure that you get all the latest security updates and bug fixes. You can find updates at the top of your left-hand sidebar.

      Accessing updates in the WordPress dashboard.

      By installing all updates and double-checking the safety of a theme before you install it, you can avoid using a poorly-coded option.

      8. Contact Your Hosting Provider

      By now, you’ve likely discovered what was causing your WordPress logging out problem. However, in the improbable event that it is still happening, you may need to contact your web hosting provider for assistance. The issue may be a domain or server misconfiguration.

      If your hosting company is DreamHost, just get in touch with our customer support team! They will be more than happy to help you solve the problem.

      You’re Cordially Invited

      Join DreamHost’s Facebook group to connect with like-minded website owners and get advice from peers and experts alike!

      Fixing Other WordPress Problems

      If you’re running into any other issues with your WordPress site, we have a comprehensive list of troubleshooting tutorials:

      If you need further assistance, you can check out our WordPress tutorials. These expert guides can help you master your admin dashboard in no time!

      Conclusion

      The “WordPress keeps logging out” problem can be frustrating. But as we’ve just seen, you can use multiple troubleshooting methods to identify and solve the issue.

      By following the list we have provided here, you can start with the most straightforward possibilities and gradually work your way up to the more time-consuming ones. For example, clearing caches and cookies takes less than a minute. However, individually checking plugins can eat up a lot of time.

      Are you looking for a WordPress host that can help you out with any technical problems? At DreamHost, we have a support team that can walk you through any website-related issues. Check out one of our WordPress hosting packages today!



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